Goodfellas (4K+2D Blu-ray SteelBook) (The Film Vault Range) [UK]

Lenny Nero

Cossack
Premium Supporter
Oct 1, 2013
7,958
Release date: July 29, 2024
Purchase links: Vice Press - Amazon UK - Zavvi - HMV
Price: £49.99 (Vice Press Poster Edition) - £29.99 (Zavvi - Amazon - HMV)
Notes: Vice Press Exclusive Poster Edition Limited to 200 - Hand numbered archival pigment print on 250gm Naturalis Absolute White Matt archival paper.

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By the time they get trained, they're probably let go or quit and are then replaced by the next guy.
You think it takes 6 months to a year to show someone how to open a sealed box that has collectibles in it?
 
You think it takes 6 months to a year to show someone how to open a sealed box that has collectibles in it?

As I mentioned in another thread, the employees don't care and neither do the companies that employ them or the companies would have done something to solve the problem by now.

How long have SteelBooks existed? 15 years? Longer?

And still nobody, including Scanavo, has implemented a better way to pack and ship SteelBooks from one warehouse to the next, to the retailers, to the stores without damages?

Obviously somebody pays for the damages in the end. Does each retailer like HMV, Zavvi and Amazon eat the cost of the damaged SteelBooks when customers return them?

If so are they just written off? If the cost of these damages were significant to any of these companies then I would think that they would have changed something by now to prevent the damages.

The sales/profit of undamaged SteelBooks to customers must far outweigh the cost of damages or changes would have been made.

So as I said, the retailers probably don't care. And the only way the warehouse employees will ever care is if they're all SteelBook collectors themselves.

Chances of that ever happening...
 
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As I mentioned in another thread, the employees don't care and neither do the companies that employ them or the companies would have done something to solve the problem by now.

How long have SteelBooks existed? 15 years? Longer?

And still nobody, including Scanavo, has implemented a better way to pack and ship SteelBooks from one warehouse to the next, to the retailers, to the stores without damages?

Obviously somebody pays for the damages in the end. Does each retailer like HMV, Zavvi and Amazon eat the cost of the damaged SteelBooks when customers return them?

If so are they just written off? If the cost of these damages were significant to any of these companies then I would think that they would have changed something by now to prevent the damages.

The sales/profit of undamaged SteelBooks to customers must far outweigh the cost of damages or changes would have been made.

So as I said, the retailers probably don't care. And the only way the warehouse employees will ever care is if they're all SteelBook collectors themselves.

Chances of that ever happening...
I've seen a very small number of the items in boxes being delivered from the distributor to these companies with a piece of cardboard on top and bottom to protect them, but for some reason its not done across the broad for them all.
I really don't understand it, like you say surely its in the interest of the distributor and the retailer to avoid reasons for returns.
 
I've seen a very small number of the items in boxes being delivered from the distributor to these companies with a piece of cardboard on top and bottom to protect them, but for some reason its not done across the broad for them all.
I really don't understand it, like you say surely its in the interest of the distributor and the retailer to avoid reasons for returns.

Yes I've mentioned that before but somebody else mentioned that somewhere along the way between one warehouse to another to another (adding discs, J-cards, shrink-wrap) that the cardboard doesn't get replaced every time.
 
If so are they just written off? If the cost of these damages were significant to any of these companies then I would think that they would have changed something by now to prevent the damages.
I recently got a steelbook from Amazon that had an Amazon sticker underneath the shrinkwrap.

They're just going to recycle returns which are in 'good enough' condition and resell them, I bet the average buyer won't notice or care about a tiny ding or a spine slash, certainly not enough to go through the hassle of return and thus the problem eventually solves itself. The incentives for not fixing things probably exceed the ones for fixing them, sadly.
 
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I recently got a steelbook from Amazon that had an Amazon sticker underneath the shrinkwrap.

They're just going to recycle returns which are in 'good enough' condition and resell them, I bet the average buyer won't notice or care about a tiny ding or a spine slash, certainly not enough to go through the hassle of return and thus the problem eventually solves itself. The incentives for not fixing things probably exceed the ones for fixing them, sadly.
Amazon won't ever fix their steelbook packaging because it would likely cost them more than the cost of just sending out new steels or refunding. They make so much money they just don't care, a replacement is nothing to them.

While inconvenient for us, you can always rely on a speedy replacement.

Sadly it becomes an issue when the steelbooks are oop or sold out, unavailable. Cos it's like we'll gee thanks for the refund but I want my ******* undamaged steelbook. Massive issue I had when I was getting the wave 1 mcu mondos from amazon Germany.

Especially the Iron Man as that was sold out and I am so.l lucky that one came undamaged.