Hey guys, this is John and I want to make a rather long announcement with our production updates so please read this post if you are interested in what we are doing lately with our production.
Everyone in the office is working really hard to catch up with the delayed releases and we are finally seeing some light at the end of the tunnel. Releases without premiums are getting finished on time and those with premiums, we are releasing them first to our retailers and premiums will be shipped within September.
This year's been a quite disgusting year for us for how much we had to suffer with the production delays and schedule changes. There were multiple lockdowns with our factories and because of these lockdowns, we are receiving our goods and materials by sea. By truck, delivery could be drove down in a day but now it takes 4-5 days to just deliver the goods to us. When we are making samples, returning the shipment also takes weeks so we are facing some difficulties we've never had in the past. Also, we are making things that we've never made in the past so our (my) forecasting skill is already quite poor but it made things worse thinking that we could finish these productions in a month or two. After we started to work on these materials, we've realized that we had no idea how long it was going to take at all.
We have learned more about production with different materials but these delays really made us work in a chaotic environment and ultimately made our collectors wait a long time for the products. We sincerely apologize for the delays because this was totally not intended by us but with different external and internal factors, we've faced the longest production delays with our products. We learned a lot from this experience so in the future, we hope to create more valuable collectibles for our collectors so we hope our collectors could understand our difficulties.
For the motherboxes, we have received the first batch of motherboxes last week and we were QCing and packing some of the products. However, we found some products to have differences from our production samples so we've decided to postpone the release again. We want to make sure that our product meets our expectations and standards and we also believe that our collectors expect the same from us. I feel quite sick writing this because this project has been going on for a very very long time and delaying this was the last thing we wanted to do.
We want to make a few more improvements by remaking some of the boxes and returning some faulties back to the factory. We really apologize to every collector who has been waiting such a long time for this release. We've been making a lot of premiums recently and frankly the production schedule is quite different from printing schedule. With printing related materials, In the worst case scenario, they can be redone in a couple of weeks or at most a month but when it comes to making premiums with resin, metal and other materials, we are expecting at least 1 month to 2 month for remaking and redoing things again. We are definitely learning and getting better at this so we won't make the same mistake of delaying releases for months in the future. . We will notify our retailers in regards to this matter and they will contact each collect directly about the delays. Again, we apologize for the delays and we hope to get everything finished within September.
Thank you very much for reading and we will make more posts with the updates with our next releases with Exclusive Steelbooks, global releases and consumer products soon.
Best regards,
John
