I hope its amazon. The customs buying from zavvi is a pain
I don't have any issues with Zavvi in regards to Customs for orders shipped from Zavvi warehouse in Guernsey
IOSS works on all my orders I do with Zavvi for orders dispatched from Guernsey
Postal carrier in Rep of Ireland receives the IOSS electronic info and I checked to make sure they was getting this and customs in Ireland confirmed this
Also revenue in Ireland confirmed they getting the Vat payments from Zavvi for parcels shipped using IOSS
An Post postal service in Rep of Ireland just scan one of the barcodes that contains the customs electonic data
Also when Zavvi orders are dispatched from THG warehouse in warrington no issues with customs as Zavvi pay the vat to the courier and then Fedex do the customs clearence that vat payment they pass to revenue in Ireland
The local courier in Ireland for Zavvi orders that are dispatched using tracked shipping is Fastway
Other countries will have different local courier
Note only orders dispatched from THG warehouse in warrington use tracked shipping
IOSS is not used on those orders as the vat clearence is handled by the courier and Vat payment done direct with the courier by Zavvi