PS4/PS5 Silent Hill 2 - Steelbook

tommyh84

Not Mine
Premium Supporter
Apr 28, 2011
10,757
Game UK

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I spoke to GAME support the other day and they said the dispatch emails were sent out by mistake and they should be delivered on release day...fingers crossed.
 
Game have just taken payment for my original order even though it's not showing in my account anymore
 
Also got payment taken for my original order.

Now I get the fun of trying to return an order to Game and hope my money is given back

They have been horrible lately. I try to avoid them now and hoping that The Game Collection picks up the pieces.
I managed to cancel all my old pre-orders from GAME after weeks of messaging back and forth with GAME on Twitter, Facebook and Email. Or so they claim to say that orders have been cancelled. Will have to wait and see.
 
Also got payment taken for my original order.

Now I get the fun of trying to return an order to Game and hope my money is given back
I’m paranoid I won’t get the steelbook now because I cancelled the old order and reordered so I might be sliding into your DM’s if my fears come true.
 
They have been horrible lately. I try to avoid them now and hoping that The Game Collection picks up the pieces.
I managed to cancel all my old pre-orders from GAME after weeks of messaging back and forth with GAME on Twitter, Facebook and Email. Or so they claim to say that orders have been cancelled. Will have to wait and see.
GAME are in such a decline and yet game companies still give them exclusive stuff and the like. I get they are the only big retailer (barely) on the high streets but why not Amazon, they aren't perfect but in comparison they are easier to deal with.
 
GAME are in such a decline and yet game companies still give them exclusive stuff and the like. I get they are the only big retailer (barely) on the high streets but why not Amazon, they aren't perfect but in comparison they are easier to deal with.
They are losing business and exclusivity though. There's been a noticeable decline with some exclusivity to Amazon and TGC lately. I expect GAME still has some relations with other companies but at current rate it will fade away. After being merged with Sports Direct they lost that gaming touch and just trying to cash in on everything.
 
I been having a horrible time with them.
No one told me it was sent in error they kept asking me to wait 48 hours every 48 hours so I got fed up yesterday after they told me "we cannot say when it will be sent" and asked them to cancel it. If people do start getting these then may re order if they do cancel before its sent.
What is point of pre ordering if you dont get it on release date its all BS
 
No dispatch email yet. Wonder what the odds are that they've taken the payment with no intention of actually shipping the game - it's not like I've got an order number to refer to
 
I'm not immediately alarmed about the product listing being removed, it could just be a case of their allocation being completely sold out now. I've messaged their support on Messenger who, to be fair, have been okay with replying recently so we'll see.
 
Yeah, likely just changing to a non-steelbook listing now it's no longer a pre-order.

My original order was still charged and my tracking for the new order was sent out a while ago (though, tracking still not working) but I assume we'll still receive orders eventually.