first thank you for your message .... do not worry I know where I have to click ... but here is the tracking FEDEX UK, for a delivery in France (that's where I'm living)
Date/Time | Activity | Event Code | Location |
---|
| | | |
11th Nov 2022 07:32:16 | SITE SCAN | 217 | VENLO, 5928, NL |
10th Nov 2022 10:17:00 | CUSTOMS CLEARED | 433 | AMSTERDAM, NL |
10th Nov 2022 00:00:00 | RECEIVED INTO CUSTOMS | 432 | AMSTERDAM, NL |
9th Nov 2022 10:21:00 | RECEIVED INTO CUSTOMS | 432 | AMSTERDAM, NL |
8th Nov 2022 01:08:12 | OUTBOUND EXPORT CUSTOMS CLEARED | 200 | BASILDON, SS15 6TR, GB |
7th Nov 2022 22:09:32 | FEDEX CROSS BORDER PROCESS CENTRE | 198 | BASILDON, SS15 6TR, GB |
4th Nov 2022 19:09:45 | DEPARTED Technicolor c/o Barsan Global Log uk ltd | 218 | |
For previous orders, I never had a package in transit in Netherlands ... so for this tracking I'm not sure and I really hope Fedex did not made a big mistake.
You're right ... I have a tracking starting by "HUT....." and I have also a Local Tracking number starting with "LG........."
The Local tracking is for the french carrier, and it said they don't have the package ! Sometimes packages takes the wrong way, and it's very difficult to solve those kind of issue because we can't contact them.
I just send a message to Zavvi with the tracking ask them to contact Fedex .... and hope they'il understand !
With all those information ... do you think nothing is wrong ? or do you think the transit in NL is weird ?
Usually when it said "customs cleared" it means the package is almost in the destination country (or in the destination country), so in this case it means it is in Netherlannd instead of France
@paulboland Thanks again for your advice & explanation .