Well you got further than I ever did... I never hear back from anyone at WB.
I usually love Joaquin and his dry sense of humour, but it was lost on me in that film... I didn't have a clue what was happening or what the point in the story was half the time lol. I'll rewatch it at some point though.
I thought Magnolia was awful when I first saw it too... I actually just rewatched it for the first time a couple of months ago though and enjoyed it a lot more!
Got your PMs mate and will reply soon! I've got loads of messages to catch up on though as they're constantly coming in from people, so I'll try and get through most of them this weekend.