Thank you for getting in touch about cancelling your order.
I am sorry to hear that you want to cancel this. We will request this straight away and then send you an email to let you know if it has been successful.
Did you know you can try to cancel an order yourself online?
- Simply log on to your online account.
- View your outstanding orders.
- Click on the cancel button.
- You will have the choice to cancel the entire order or just part of the order.
Please note that if the order has already entered our warehouse for processing then the cancellation request might not be successful.
If a charge has been taken for the order, then a refund will be requested upon cancellation and the money returned to your account within 3-5 working days.
If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
Kind regards,
Holly
Zavvi.com Customer Service Team