Didn't expect nothing moreHello xxxxxxx,
Thank you for getting in touch about your item.
I can confirm that this item is released on 21/11/16. This item should be dispatched within the enxt 48 hours. If this is not the case, please contact us again so that we can look into and investigate this further for you.
If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
Kind regards,
Luke
Zavvi.com Customer Service Team
Hello Jonas,
Thank you for placing order 75602319 with us.
We send all pre-ordered items out as soon as we receive them into our warehouse from the manufacturers. We always endeavour to have pre-orders delivered to our customers on, if not before, the release date.
Please accept our apologies that on this occasion we were not able to have Star Trek 1-3 Deluxe Collector’s Edition with you on the release date. We understand this must be both disappointing and frustrating.
We are aiming to dispatch your item to you on or before the 25th November 2016.
You will receive a dispatch confirmation email as soon as your order has been shipped.
Once again, we are very sorry for the delay and for any inconvenience this may cause.
If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
Kind regards,
Oliver
Zavvi Customer Service Team
My Zoom order was dispatched Wednesday....still not here. First time I've ordered from them and may be the last.
Must be really bad luck...... got my lenticular from Zoom and Turtles movie both the next day in the UK!
Zavvi, Amazon, ZOOM, hmv, no matter where you buy it, steelbooks are all the same: embossed title and border on the frontHelp!! Amazon steelbook is embossed?
If you did not pay for the first class delivery I would say they mistakenly sent it first class!