Dispatched here too. Really looking forward to rewatching this!
Hmv will always cancel an order if payment failsWell I awoke to an email telling me that HMV cancelled my preorder (I ordered it the moment it went live)
In fairness my CC expired and there was no option to update my new cards details so I assumed HMV would contact me first and not downright cancel the order.
Anyone have any experience of this? I'm assuming that one of the copies that came back in stock a few hours ago was my order
Uh oh! Wasn't aware of that... I have outstanding pre-orders and my card expires in March. Thankfully the items are currently still available though, so I'll probably just cancel my original orders and reorder using PayPal.Hmv will always cancel an order if payment fails
Hmv don't provide option to change payment method if payment fails
You have to do a new order when this happens
Hmv Website
Can I change the card details on an existing order?
You can add a payment card during the checkout process. If you wish to change the payment details for an existing order, please cancel the order and place a new order using the new card details
Hmv will always cancel an order if payment fails
Hmv don't provide option to change payment method if payment fails
You have to do a new order when this happens
Hmv Website
Can I change the card details on an existing order?
You can add a payment card during the checkout process. If you wish to change the payment details for an existing order, please cancel the order and place a new order using the new card details
I'm sorry but HMV are fooking assholes then.
Most company's give you a chance to pay. Even Zavvi!
Ordered it on day one and now someone rolls up today and gets my copy (probably to sell on at a huge profit now that it's unobtainable.
So even if I contacted HMV weeks ago to change my details they wouldn't have been able to without me re-ordering it?
At least to soften the blow my lenticular copy turned up today from Amazon and I've just watched the movie again.
I will be going for HDZETAs premium package and I'll be thinking long and hard before I give these cowboys my cash again.