Feel free to discuss shipping, customer service, availabity, etc about this retailer here.
Frequently Asked Questions:
Q) What is the link to JSDVD?
A) http://dvd.jsdvd.com/index.php?language=us
Q) I haven't mastered Taiwanese yet - how can I read the site?!
A) Install Google translate on your browser or click on the English sign:
Google Chrome HERE
Firefox HERE
Q) How do I register?
A) Click HERE to create an account >> Fill in details >> click on 'continue' >> Done
Q) Do they ship outside of Taiwan?
A) Yes, worldwide delivery, various shipping options available. EMS shipping price list HERE
Q) What form of packing do they use?
A) Cardboard Box, with enough bubblewrap to keep things safe. See pics: (Thanks to The Rainmaker)
As promised, here are the pictures of the packaging by JSDVD. Please feel free to add these pics to the OP so that everyone can have a look before buying from them.
I find their packaging totally bulletproof. As you can see in the first picture, the box arrived in a completely bashed and torn condition:
View attachment 43021
View attachment 43022
They used 3 layers of bubble wrap on the outside that absorbed the impacts of the outside world:
View attachment 43023
Inside those 3 outer layers of bubble, each individual steelbook was wrapped in 3-4 layers of bubble on each side:
View attachment 43024
And finally, the flawless steelbook:
View attachment 43025
I hope I could help
Cheers
A) Very friendly - just add your note in the comments box:
Q) Will the retailer charges upon order or upon shipment
A) You will be charged for the ITEM upon ordering, but shipping costs are charged separately once ready for dispatch. (you will receive an email, check spam folder)
Q) What payment do they accept?
A) Card only - TIP - when paying ensure you click on 'Perform normal payment' shown here:
Q) Customer Services any good?
A) Yes - overall a very good, reliable site to order from.
Cancellations: Send an email to [email protected], including the number of the order you wish to cancel. He'll get back to you as soon as he can.
Replacements: are issued if in stock, if not a refund will be offered.
Refunds: They are normally processed within a few days.
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