In this instance, I don't feel it is a major issue personally as digitalbabe said it would be mainly matte. If it isn't spot gloss, then that will be a little disappointing but not a huge deal for me.
maybe not for you, but would seem its a big problem for quite alot. maybe people would not buy something if they think is not worth it?
especially as this is starting to become a more regular occurrence more and more.
Zavvi need to do more to get descriptions right now maybe on these occasions its the info they where given, but you would think they would get a proofed copy of the item first and if not when they come in someone would crack open a box to see is as described and if is not change description sent out in email givening people notice and the option to cancel.
because at the moment they describe it as one thing turns up as another and zavvi don't seem to be too bothered, shipping them hoping no one creates. which prob will happen with 80% of them, but who wants to order wait for it to turn up try and inspect thru plastic.
where is becomes very hard to determine the finish of goods and then ship it all the way back and argue with zavvi what has happened.
yes its all covered under DSR but who wants all hassle of that!
wouldn't be nice if zavvi got some form of quality control to start with every other company does it's, then it would keep customers happy surely thats what every company should aim for no?
as to people going to trading standards i personally hope they do, maybe if enough did it zavvi's ears may finally prick up a bit!
I say all this not because i'm zavvi bashing, it's just plain wrong end of story.
now you maybe prepared to except the odd steel thats not as described maybe you have plenty of funds available to you to do so.
there are plenty of people out there don't have huges funds to spare and this then becomes a complete waste of money for them and could have been spent on another steel instead but no one seems to be thinking about that at all.
Also as mentioned earlier what about likes of beetlejuice , mars attacks , stargate. the lists go on an on.
basically as more of these happen the more i don't trust zavvi with descriptions, also mods with contacts should be relaying this info back to them and see what zavvi are going to do to improve the situation and to try to see how they plan on dealing with it not just this steel but a policy in place for all steels from now on.
But i suspect zavvi will just ignore the problem it will go away as it always had and the mods just try calm it down as they do. doesn't help the hobby though does it
basil :movie:
