First of all I apologise if my question is common knowledge/posted somewhere else. I'm just wondering if I'll get stung with customs charges if I order some steelbooks from Amazon Canada? I've ordered from quite a few foreign sites and so far have only had customs charges with amazon japan. I'd appreciate some help, thanks
Feel free to discuss shipping, customer service, availabity, etc about this retailer here.
Frequently Asked Questions:
Q) What is the link to Amazon CA?
A) https://www.amazon.ca/?tag=hidefnin0b-20
Q) I haven't mastered English yet - how can I read the site?!
A) Install Google translate on your browser:
Google Chrome HERE
Firefox HERE
Q) How do I register?
A) Click HERE >> Fill in details>> click on 'create account'>> Done!
Q) Do they ship outside of CANADA?
A) Yes, worldwide delivery, various shipping options available, for example 1 steelbook to UK:
Standard International Shipping (averages 6-8 weeks) £4.50
Expedited International Shipping Expedited International Shipping (averages 1-2 weeks) £7
Priority International Courier Priority International Courier (averages 2-4 business days) £16
*Tip* Standard shipping normally only takes a few days to arrive via Fedex
Q) What form of packing do they use?
A) Jiffy Bags for small orders, cardboard for large, with hardly - if any - bubble wrap, see below: (Thanks to Spass + Maccadinho25 for pics)
Q) Is the retailer custom's friendly? (i.e will they mark as gift, or low value).
A) No, they list full item price. It's sometimes cheaper if ninjas have their items sent to a Canadian friend/ninja and then forwarded on to their address.
Q) Will the retailer charges upon order or upon shipment
A) You will be charged upon dispatch
Q) What payment do they accept?
A) Card / Store Card / Gift card only
Q) Customer Services any good?
A) Amazon in general have the best customer service but some of the worst packaging in North America.
Cancellations: Your account >> > Sign In > My Orders - follow on screen instructions
Replacements: Your account >> > Sign In > My Orders - Return or replace Items >> follow on screen instructions. They can replace an item for a maximum of two times, they refund for the third time.
Keep in mind that if the item is out of stock, discontinued, and is not available for exchange, your order will be cancelled and will be refunded.
Refunds: They are normally processed within a few days.
Feel free to discuss shipping, customer service, availabity, etc about this retailer here.
Frequently Asked Questions:
Q) What is the link to Amazon CA?
A) https://www.amazon.ca/?tag=hidefnin0b-20
Q) I haven't mastered English yet - how can I read the site?!
A) Install Google translate on your browser:
Google Chrome HERE
Firefox HERE
Q) How do I register?
A) Click HERE >> Fill in details>> click on 'create account'>> Done!
Q) Do they ship outside of CANADA?
A) Yes, worldwide delivery, various shipping options available, for example 1 steelbook to UK:
Standard International Shipping (averages 6-8 weeks) £4.50
Expedited International Shipping Expedited International Shipping (averages 1-2 weeks) £7
Priority International Courier Priority International Courier (averages 2-4 business days) £16
*Tip* Standard shipping normally only takes a few days to arrive via Fedex
Q) What form of packing do they use?
A) Jiffy Bags for small orders, cardboard for large, with hardly - if any - bubble wrap, see below: (Thanks to Spass + Maccadinho25 for pics)
Got the two Kill Bill's today in this jiffy bag without any protection inside/between the steels.
How they arrived mint is a miracle!
Not ordering from these again. Received today (very fast shipping) in a jiffy bag with no padding whatsoever to get overseas! There are actually SEVEN dents on the back that the light has picked up. Safe to say i sent my concerns via email just
View attachment 31742
Q) Is the retailer custom's friendly? (i.e will they mark as gift, or low value).
A) No, they list full item price. It's sometimes cheaper if ninjas have their items sent to a Canadian friend/ninja and then forwarded on to their address.
Q) Will the retailer charges upon order or upon shipment
A) You will be charged upon dispatch
Q) What payment do they accept?
A) Card / Store Card / Gift card only
Q) Customer Services any good?
A) Amazon in general have the best customer service but some of the worst packaging in North America.
Cancellations: Your account >> > Sign In > My Orders - follow on screen instructions
Replacements: Your account >> > Sign In > My Orders - Return or replace Items >> follow on screen instructions. They can replace an item for a maximum of two times, they refund for the third time.
Keep in mind that if the item is out of stock, discontinued, and is not available for exchange, your order will be cancelled and will be refunded.
Refunds: They are normally processed within a few days.
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