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I think that's fair, I understand that's it's a design choice but IMO it looks awful, it's like noticing something wrong in a picture and you not being able to unsee it afterwards.It’s just a design choice, like ink blots? I don’t mind it. All in all I like these steels but fully anticipate a superior alternative later down the line.
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Mine finally arrived but had a bend in the case (i guess thats a bit better and easier to "fix" than dents). I will be asking for compensation as well.I asked for and received 15% off for three very small dents in the outer case.
expect to get hit by customsI’m still waiting for mine from Zavvi. Anyone else in the same situation?
Finally received mine
expect to get hit by customs
Zavvi is different only those with a UK delivery address Vat was included in price even before brexitIf you ordered it before 1/1/21 you won't get affected in any way!
At least in mine country that is. I don't know about you. But if you bought it after New Year then it's different story.
Zavvi don't remove the Vat from price for delivery address based outside UK and have given the excuse it covers insurance costs instead.why then price is same for UK and EU customers if one has VAT while EU doesnt?
also re Zavvi it is problem that on the invoice there is no TAX amount even though they charge us all. Thats what bothers me. A classic VAT scam they are playing for yearsZavvi don't remove the Vat from price for delivery address based outside UK and have given the excuse it covers insurance costs instead.
There are a small number of other retailers in UK that only have vat included in price if shipped to a UK address but don't remove vat from price if shipping to a address based outside UK.
These are UK retailers that ship goods from Channel Islands
Channel Islands are British Crown dependencies but not part of UK or EU.
All that changes from July 1st 2021 in regards to EU
All ecommerce websites (online marketplace (OMP)) based outside EU that facilitate purchases (A Website that takes an order and takes payment) and those goods purchased are then shipping to EU address must apply vat at checkout.
The online website will have to register for a Vat ID with revenue in delivery country.
Zavvi is different only those with a UK delivery address Vat was included in price even before brexit
Zavvi UK
www.zavvi.com
Will I be charged VAT?
Orders placed, which are delivered within the UK, are inclusive of VAT.
Deliveries outside of the UK may be subject to an import duties and taxes, including VAT, which are levied once the order reaches the destination country.
We recommend that you contact your local customs office for information regarding customs polices as these can vary from country to country.
Zavvi is based in Guernsey
Most of their steelbooks are shipped from Guernsey warehouse
A few rare occasions some items was shipped from The Hut Warehouse based in Warrington.
Guernsey is not part of the EU or UK but its a British crown dependency
As Guernsey is not a EU country customs in some EU countries have often looked for Vat to be paid especially in Germany
Vat is not included in price for those with a delivery address based outside UK
This is also why CN 22 customs label has been on Zavvi parcels since they first setup their online shop.
As items are shipped from location based outside UK and EU
Some EU countries was not a strict as others and that is why you was lucky customs did not look for Vat be paid.
From January 1st 2021 though you won't be lucky anymore to avoid Vat collection by Customs in EU countries as with UK leaving customs union postal providers won't anymore assume was item shipped from EU even though most was shipped from Guernsey.
Customers with a delivery address based outside UK Zavvi don't remove UK vat from price and use lame excuse its to cover insurance costs instead.
From July 1st 2021 Zavvi will have to apply delivery address local EU country vat rate at checkout
From July 1st 2021 Zavvi really should remove UK 20% Vat from price before they apply EU delivery country Vat rate
Don't be surprised if they don't remove the 20% UK vat from price and if that happens their releases will be lot more expensive than previous.
You originaly replied to a member who ordered Lord of the Rings from ZavviOur post was explicit - if customer placed order before 1/1/21 they won't be charged VAT. If order will be placed 1/1/21 or later you'll be charged.
I got lucky cause i placed 1 order of 6 steels n 31/12/20 so that was it.